Sunday, September 14, 2008

The Islanders' Dilemma

Yesterday, individual game tickets for the New York Islanders went on sale.

Did you get any? Did you even know they were going on sale? Do you even care?

If you're at this blog, odds are at least 50-50 that you care. You might have gotten tickets yesterday, or you might have gotten a package. Or you might have heard and chosen not to go, instead opting for the bevy of freebies that are sure to fall into your lap as the season progresses.

If you did know about the ticket sale, odds are good that you found out about it from the Islanders' official website. Because the only other way you'd know is if you frequent Newsday.com or, of course, actually read the paper. Either way, the Islanders have advertised fairly extensively through Newsday, as they should; Newsday is the only paper that sends a beat writer on the road and generally gives the Islanders the time of day. Newsday does a pretty good job with the Islanders, and they do an even better job when the alternatives are considered.

However, Newsday didn't mention a word about yesterday's event at the Coliseum. It's not because they're not talking about the Islanders. There have been a couple of articles about Scott Gordon and his transition into his new role as head coach. But nothing about ticket sales. Why? Because it's not newsworthy.

That's right. Ticket sales for your New York Islanders don't qualify as news.

Surprised? Don't be. This is a team that finished in the lottery last year and has only regressed since then. Sure, there's a bright future ahead for the Islanders, one that we might even get glimpses of this year. But this team is a tough sell to people that actually like the Islanders, let alone casual sports fans who are ambivalent about the Islanders.

Some people would say not to be alarmed by this; after all, the Islanders are rebuilding, and part of that includes rebuilding the fanbase. But this is a source of concern. And if you don't believe me, here's proof.

On Tuesday morning, I contemplated calling in sick, as I do each and every day. And as I do each and every day, I reported to work. When I got to work, I received an e-mail advertising a company discount for Islanders Opening Night tickets of up to 50% off face value.

Re-read that last sentence.

It has been said that the only guaranteed sellouts for the Islanders in any given year are the Ranger games and Opening Night. And yet, I have the Islanders offering me 50% off tickets for Opening F'ing Night.

If you were Charles Wang, Chris Dey, or whoever's in charge of ticket sales, what would you rather do - discount tickets and look desperate, or charge full price and face the chance of an Opening Night crowd of 13,000? Tough call, indeed. Either way, you lose. And either way, Islander fans look like they don't care, which isn't necessarily true. But in cases like these, there's a trade-off. You either draw the big house with minor-league promotions, like last year, or you play in front of an empty house while pretending everything's okay, like the Islanders did so often during the late 90s.

Sad to say, but this is going to get worse before it gets better. Until the Islanders have a team that doesn't have to claw and scrape just for the 8th seed - and this at least two years away - fans aren't going to turn out in droves. And that has nothing to do with the crumbling state of the Coliseum, injuries, or any of the other excuses people conveniently bring up when defending this team.

Look, I'll be there as often as I can this year. A lot of other fans out there can say the same. And the Islanders will still sell out for holiday day games and Ranger games. But the key to consistently filling up any building is bringing in casual fans who aren't obsessed with hockey like we all are. That's where the Islanders are going to struggle. They're not the Rangers, who have loyalty from fans and corporations alike. The Islanders sell to blue-collar fans from Long Island, and as much as they've tried to make their seats affordable, people just aren't going to be motivated to turn out if the on-ice product is lacking.

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